Support Services

Support Services

In addition to general software support services, provided by many companies, we can also provide help desk services for clients in need of premium support, such as off hours and fast response times.

Extended Help Desk

Beyond the general software upkeep, Extended Help Desk Service can provide additional benefits such as personal support and troubleshooting of general software issues. It is great for those mission critical deployments where system downtime and interruptions need to be at a minimum. The Extended Help Desk offers fast response times, which is aimed at minimizing down-time for your business, as well as direct, personal, first-level support, which means you can speak to someone focused on your issues.

For applicable terms and conditions and systems and other requirements, please see the product details pages or contact your Canon Information and Imaging Solutions, Inc. sales representative.